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Primary Details Time Type: Full time Worker Type: Employee Programme Manager Location: London Type: Permanent Hybrid role, happy to talk flexible working The Opportunity QBE Europe is recruiting a programme manager to join our well-established technology services function supporting our Insurance, Customer and Pricing Train team in our London office. The purpose of this role is to provide project management leadership and support, ensuring the successful execution of all assigned projects. This role involves taking full responsibility for defining, documenting, and completing complex programmes and projects with high impact and dependencies, while managing resources, costs, and stakeholder expectations effectively. Additionally, the role may involve managing partnerships, programmes, and initiatives, and supporting the management of programme services initiatives across the business. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. As a Programme Manager at QBE Europe, you will be at the forefront of our efforts to modernise and transform our technology landscape. You will have the chance to work with a talented and collaborative team, and your contributions will directly influence the success of our modernisation initiatives. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. Your new role Effectively lead and support programmes and projects to achieve defined business outcomes. Effectively lead and support a team of project managers Create strong partnerships with business leaders and serve as their primary point of contact. Deliver effective decision-making by analysing complex operational and financial information. Demonstrate strong business acumen and leadership to drive results and manage risks. Manage relationships with all project stakeholders to achieve project initiatives on time and on budget. Develop comprehensive communication plans and manage project communication with key stakeholders. Attract, select, develop, motivate, train, and retain a high-quality workforce to deliver excellent outcomes and customer service. Build clear plans to deliver business outcomes. Work effectively with internal delivery teams and external vendors to deliver projects. Make a clear connection between the project activities and business benefits. About You Extensive programme management experience in a change function with demonstrable and consistent career progression through project management channels General Insurance experience necessary, preferably in the UK Commercial/SME space (London Market not required) Experience of leading multiple concurrent IT workstreams within larger business transformation programmes Experience of project management methodologies, (APM, Prince 2 etc), RAID management, financial and budget management Management of external contractors and vendors to achieve desired outcomes Proven communicator with excellent people management experience Experience of working closely with architecture practice to ensure designs agreed align to desired business outcomes Experience developing and presenting business cases and recommendations to senior stakeholders In-depth experience leading teams or practices, in a fast-paced environment Ability to identify and initiate process / continuous improvement initiatives Ability to navigate ambiguity and put strategies in place to deliver complex business outcomes Driven and focused with an innate ability to get the job done Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. To learn more about benefits of working with us, click Rewarding our people - QBE European Operations Awards & Recognition We value our employee’s experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer To learn more about our achievements, click here Apply now and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it. Skills: Budget Management, Critical Thinking, Delivery Management, Intentional collaboration, Managing performance, Negotiation, Portfolio Management, Prioritization, Problem Solving, Program Management, Project Management, Risk Management, Stakeholder Management, Strategic Thinking, Team Management Application Close Date: 24/04/2026 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 26 countries around the world. Learn more about QBE Careers today.