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Mercier Consultancy Group is pleased to announce exciting opportunities for Portuguese-speaking Customer Service Experts to join our team in Greece. This role provides a fantastic chance to develop your career in customer service while enjoying the lifestyle benefits of living in Greece. The company offers a paid relocation package to support your move. Responsibilities: Deliver excellent customer service to Portuguese-speaking clients via phone, email, and chat channels Handle customer inquiries, resolve complaints, and troubleshoot issues effectively and professionally Maintain accurate records of customer interactions and transactions in compliance with company policies Work closely with team members to enhance the overall customer experience Stay informed about the company products, services, and updates to provide accurate guidance Requirements Fluency in Portuguese (both spoken and written) is required Previous experience in a customer service role is preferred Strong communication, interpersonal, and problem-solving skills Ability to work efficiently under pressure and manage challenging situations gracefully Familiarity with CRM systems and basic computer skills Readiness to relocate to Greece with relocation costs covered by the company Flexibility to work various shifts, including evenings and weekends if needed Benefits Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Health Insurance 2 Extra Salaries Per Year And Much More..