Portuguese Speaking Customer Service Agent - Work In Sofia - Paid Relocation

Patrique Mercier Recruitment FR is pleased to offer a great opportunity for a Portuguese Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This role includes a paid relocation package, making it an ideal choice for individuals seeking to develop their career in customer service while experiencing a new culture and environment. Responsibilities Provide excellent customer service to Portuguese-speaking clients via phone, email, and chat. Assist customers with questions related to products, orders, returns, and general support. Resolve customer issues efficiently and professionally, ensuring high satisfaction. Maintain accurate and detailed records of customer interactions within the CRM system. Collaborate with internal teams to improve service quality and customer experience. Participate in ongoing training to enhance product knowledge and customer service skills.