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Patrique Mercier Recruitment is partnering with Supercell Games to offer an exciting opportunity for a Polish-speaking Player Support Specialist to join their team in Sofia, Bulgaria. If you are fluent in Polish and passionate about gaming, this is a fantastic chance to advance your career with a globally recognized mobile game developer. As a Polish-Speaking Player Support Specialist at Supercell Games, you will be responsible for delivering outstanding support to Polish-speaking players, ensuring an enjoyable and seamless gaming experience. You will work within a collaborative and innovative environment dedicated to player satisfaction and community engagement. Your Key Responsibilities Provide timely and empathetic support to Polish-speaking players via multiple channels, including chat, email, and social media. Investigate and resolve player issues promptly and effectively. Collect and relay player feedback to relevant teams to help improve game features and support services. Maintain accurate records of player interactions and support requests. Collaborate with internal teams to enhance support processes and overall player experience. Contribute to updating support documentation and knowledge base resources. Fluency in Polish is required; proficiency in English is preferred. Excellent communication skills, both written and verbal, with a professional and empathetic approach towards players. Eligibility and willingness to relocate to Sofia, Bulgaria. • Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental) • Fully paid training sessions from the office • Stable job and career development opportunities • Attractive salary • Additional health insurance • 50+ benefits and services to choose from • Positive international working environment • Support and learning • Employee referral bonuses