Polish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is excited to offer an exceptional opportunity for a Polish Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. This role includes a fully paid relocation package, providing an ideal chance for passionate customer service professionals eager to advance their careers while experiencing a new culture. Responsibilities Provide high-quality customer service to Polish-speaking customers across multiple communication channels such as phone, email, and chat. Assist customers with inquiries related to products, orders, returns, and general support. Efficiently resolve customer issues and complaints to ensure satisfaction. Maintain accurate records of customer interactions in the CRM system. Collaborate with other teams to improve processes and enhance the customer experience. Engage in continuous learning to increase product knowledge and customer service skills.