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Mercier Consultancy is seeking a Polish-Speaking Customer Expert to join a reputable automotive company. In this role, you will be responsible for providing exceptional customer support to Polish-speaking clients, ensuring their inquiries and issues are addressed efficiently and effectively. You will act as a key point of contact between the company and its customers, delivering high-quality service to enhance customer satisfaction and loyalty in the automotive sector. Responsibilities Respond to customer inquiries and provide support in Polish via phone, email, or chat Assist customers with automotive product information, services, and issue resolution Manage and resolve customer complaints promptly and professionally Collaborate with technical and operational teams to provide solutions Maintain accurate records of customer interactions and transactions Identify trends in customer feedback and suggest improvements Participate in ongoing training and development to stay updated on product knowledge and customer service best practices Fluency in Polish and English, both written and spoken Experience in customer support or service, preferably in the automotive industry Strong communication and interpersonal skills Problem-solving ability and attention to detail Customer-focused approach with a professional and friendly demeanor Ability to multitask and work effectively in a team Willingness to learn and adapt in a dynamic work environment Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Free Greek lessons And More!