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Norwegian Speaking Frontline Support Representative -Remote in Greece

Patrique Mercier Recruitment By Nellie
Posted 2 weeks ago
Relocation support
Greece
Customer Support

Support summary

Relocation support

Explicitly identified in the job description.

Visa sponsorship

No visa sponsorship identified.

About this role

Patrique Mercier Recruitment FR is excited to present a vacancy for a Norwegian Speaking Frontline Support Representative. This position is perfect for individuals passionate about providing stellar customer support to Norwegian-speaking clients. Join our dedicated team and play a key role in delivering exceptional service in a multicultural environment. Responsibilities Deliver high-quality frontline support to Norwegian-speaking clients through various communication channels, including phone, email, and live chat. Assist customers with inquiries regarding products, services, and account issues. Efficiently troubleshoot and resolve customer complaints to enhance their experience. Accurately document all customer interactions within the CRM system for effective follow-up and reporting. Collaborate with team members to uphold top-tier service standards and improve customer interactions. Identify areas for improvement in service delivery and contribute to the development of best practices. Stay updated on company products and services to ensure precise information is provided to clients. Fluency in Norwegian and English, both written and verbal. Previous experience in customer service or relevant support roles is preferred. Exceptional communication and interpersonal skills. Strong problem-solving skills with a focus on customer satisfaction. Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously. Familiarity with CRM software and standard computer skills. Proactive attitude and dedication to delivering outstanding customer service. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...

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