Norwegian Speaking Customer Care for Digital Banking - Relocation to Greece
Patrique Mercier Recruitment By NelliePosted 3 weeks ago
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Patrique Mercier Recruitment is delighted to offer an exceptional opportunity for Norwegian-speaking professionals to join a leading digital banking company in Greece. This position allows you to apply your language skills and customer service expertise in a dynamic fintech environment, while enjoying the benefits of relocating to the beautiful country of Greece. As a Norwegian Speaking Customer Care Representative, you will be the primary point of contact for Norwegian customers, providing high-quality support and assistance to enhance their banking experience. This role offers a chance to grow professionally within a forward-thinking company that values innovation and customer satisfaction. Your Responsibilities Provide outstanding customer support to Norwegian-speaking clients via phone, email, and chat. Assist customers with banking inquiries, account issues, transactions, and digital platform navigation. Resolve customer concerns promptly and professionally to ensure high satisfaction levels. Maintain accurate records of customer interactions and feedback. Collaborate with internal teams to improve products, services, and processes. Participate in continuous training to stay updated on banking products and regulatory requirements. Exceptional fluency in Norwegian (written and spoken) and a B2 level of English are required. Strong passion for customer service and a commitment to delivering excellence. Previous experience in customer care, preferably in the banking or fintech sector, is advantageous. Ability to handle sensitive financial information with confidentiality and professionalism. Excellent communication, problem-solving, and interpersonal skills. Willingness to relocate to Greece; the company offers relocation assistance. Adaptability to work in a fast-paced, technology-driven environment. Proactive, motivated, and eager to learn and develop professionally. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training And many other perks!