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Join Mercier Consultancy as a Norwegian-Speaking Customer Agent and become a vital part of our team supporting a top-tier food delivery service in Greece! This exciting role comes with the benefit of paid relocation, allowing you to leverage your language talents and passion for customer service in a vibrant, rapidly expanding industry. Embrace this chance to boost your career while immersing yourself in the rich culture and lifestyle of Greece, all within a company that truly values your skills and commitment. In this role, you'll be the go-to support for Norwegian-speaking customers, expertly handling their questions, resolving challenges, and ensuring a seamless and positive experience from order to delivery. Your contributions will be essential in maintaining exceptional customer satisfaction through clear communication, timely assistance, and empathetic problem-solving. Thriving in a fast-paced environment, you'll juggle multiple tasks with ease, making every customer interaction not just effective but genuinely rewarding. Your Responsibilities Offer outstanding customer support to Norwegian-speaking clients. Assist customers with food delivery-related inquiries, providing solutions and information promptly. Maintain detailed records of customer interactions in our CRM system. Collaborate with the team to meet and exceed service level goals. Participate in continuous training to stay updated on service offerings and best practices. Native fluency in Norwegian (written and spoken) is essential. A minimum of B2 in English Strong dedication to providing top-tier customer service. Previous experience in customer support or the food delivery industry is a plus but not mandatory. Excellent communication and interpersonal skills. Proactive, team-oriented individual with a positive attitude. Strong problem-solving skills and attention to detail. Willingness to relocate to Greece with full relocation support provided. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel And More!