Nordic Speaking - Customer Service iGaming in Malta - Relocation Included
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Next Job Abroad is pleased to offer a remarkable opportunity for a Nordic Speaking Customer Service Representative in the exciting iGaming industry, located in beautiful Malta . This position is ideal for those who enjoy working in a vibrant environment and are committed to providing excellent support to customers. As part of our team, you will assist Nordic-speaking players with their questions, ensuring they have a seamless and enjoyable gaming experience. With a relocation package included, you will have the chance to relocate to Malta and enjoy its stunning scenery and rich culture while enjoying a rewarding career. Responsibilities Deliver exceptional customer service to Nordic-speaking clients through live chat, email, and phone communication Handle customer inquiries related to gaming accounts, promotions, and technical issues Effectively resolve customer issues and maintain high levels of satisfaction Document customer interactions and maintain accurate records Work collaboratively with other departments to improve service delivery Stay informed about the latest gaming products and industry developments Requirements Fluency in a Nordic language (Danish, Finnish, Norwegian, or Swedish) and proficient in English; knowledge of other languages is a bonus Prior customer service experience, preferably in the iGaming or online gaming field Strong communication and interpersonal skills A proven ability to manage multiple tasks in a fast-paced environment Strong problem-solving skills with a focus on customer satisfaction Familiarity with customer support software and CRM systems is advantageous Willingness to relocate to Malta and embrace new cultural experiences Benefits Career growth opportunities in a renowned iGaming company International & diverse work environment Competitive performance bonuses Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes Hybrid working setup Yearly salary €26.000 excluding bonuses. Health care benefits and numerous other discounts Fully paid training by certified instructors State of the art premises, providing a great working environment with relaxing break areas Special events as well as community & social responsibility initiatives Work for a Great Place to Work-Certified Company Relocation package (reviewed case by case) This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!