Nordic Speaking - Customer Service iGaming in Malta - Relocation Included
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Next Job Abroad is thrilled to announce an exciting opportunity for a Nordic Speaking Customer Service Representative within the vibrant iGaming industry located in sunny Malta . In this role, you will be the primary point of contact for our Nordic-speaking players, providing them with exceptional support and ensuring their gaming experience is enjoyable and seamless. If you are passionate about customer service and eager to work in a dynamic environment, this position is perfect for you. With a full relocation package included, your adventure in Malta awaits! Responsibilities Deliver high-quality customer service to Nordic-speaking clients via chat, email, and phone Address customer inquiries and issues related to gaming accounts, promotions, and technical problems Resolve issues promptly to maintain customer satisfaction and loyalty Accurately document customer interactions in our CRM system Collaborate with team members and other departments to enhance the customer experience Keep up-to-date with gaming products and industry developments Requirements Fluency in a Nordic language (Swedish, Danish, Finnish, or Norwegian) and proficiency in English; additional languages are a plus Previous experience in customer service, particularly in the iGaming sector, is preferred Excellent communication skills, both verbal and written Able to work effectively in a fast-paced and dynamic environment Strong problem-solving abilities with a focus on customer satisfaction Familiarity with customer support tools and CRM systems is an advantage Willingness to relocate to Malta and adapt to a new cultural experience Benefits Career growth opportunities in a renowned iGaming company International & diverse work environment Competitive performance bonuses Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes Hybrid working setup Yearly salary €26.000 excluding bonuses. Health care benefits and numerous other discounts Fully paid training by certified instructors State of the art premises, providing a great working environment with relaxing break areas Special events as well as community & social responsibility initiatives Work for a Great Place to Work-Certified Company Relocation package (reviewed case by case) This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!