Lithuanian speaking Customer Service roles in Sofia Bulgaria - relocation pack

Patrique Mercier Recruitment ES is excited to offer a remarkable opportunity for Lithuanian-speaking individuals to join a customer service team in Sofia, Bulgaria, complete with a comprehensive relocation package. This role is tailored for those who are passionate about helping customers and are ready for an adventure in a beautiful new city. As part of our vibrant team, you will assist Lithuanian-speaking customers with their inquiries and concerns, providing them with exceptional service and support. Experience the rich culture and history of Bulgaria while advancing your career in a welcoming and dynamic environment. Join us and make a difference in customer experiences! Responsibilities Provide excellent customer service support to Lithuanian-speaking clients through various communication channels. Effectively respond to customer inquiries, troubleshoot issues, and ensure customer satisfaction. Maintain a warm and professional attitude in all interactions with customers. Document customer communications accurately in the company’s CRM system. Collaborate with team members to achieve service excellence and enhance customer experience. Participate in ongoing training to stay updated on products and services. Fluency in Lithuanian (spoken and written) is required. Strong communication skills and a focus on customer satisfaction. Previous experience in customer service or related fields is an advantage. Able to thrive in a lively, multicultural environment. Strong problem-solving abilities and keen attention to detail. Comfortable with technology and willing to learn new software. Excited about the opportunity to relocate to Sofia, Bulgaria. In possession of an EU passport. Private Health Insurance Training & Career Development Additional Performance Bonuses 150 euros towards your flight Active account manager regarding relocation Indefinite contract