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Patrique Mercier Recruitment FR is excited to announce an opening for Latvian Speaking Customer Service positions in Bulgaria, specifically in Sofia, with fully paid relocation. This is a fantastic opportunity for candidates who are fluent in Latvian and are looking to advance their careers in a vibrant and culturally rich environment. Responsibilities Deliver exceptional customer service to Latvian-speaking clients through various channels including phone, email, and chat. Assist customers with inquiries, resolving issues, and providing effective solutions to enhance their experience. Maintain thorough documentation of customer interactions, ensuring accurate records within the CRM system. Collaborate with team members to improve service delivery and streamline processes. Stay updated on company products and services to provide knowledgeable assistance to customers. Participate in training sessions to develop skills and enhance service quality. Fluency in Latvian and English, both written and verbal. Previous experience in customer service or a related field is an asset. Strong communication and interpersonal skills. Proven problem-solving abilities and a customer-centric approach. Proficiency in using customer service software and Microsoft Office Suite. Attention to detail and excellent organizational skills. Willingness to relocate to Bulgaria and adapt to a new environment. Paid comprehensive training provided Secure job with opportunities for career growth Competitive salary Extra health insurance options Choose from over 50 benefits and services Welcoming international work atmosphere Ongoing support and learning opportunities Bonuses for referring new employees Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)