Italian-Speaking Customer Support for Mobile Banking Services Dept. in Athens

🌟 Join Patrique Mercier Recruitment ES as an Italian-Speaking Customer Support Representative for the Mobile Banking Services Department in Athens, Greece! This is a fantastic opportunity for someone fluent in Italian who is eager to provide exceptional support in the growing mobile banking sector. In this role, you will be the primary point of contact for Italian-speaking customers requiring assistance with mobile banking services, helping to resolve inquiries and ensuring a seamless digital banking experience. Experience the vibrant lifestyle of Athens while developing your career in a fast-paced, innovative environment. If you are passionate about technology and customer service, apply now! Your Responsibilities Deliver excellent customer support to Italian-speaking clients using mobile banking services via phone, email, and chat. Assist customers with inquiries, troubleshooting, and guidance related to mobile banking products. Maintain detailed and accurate records of customer interactions in the CRM system. Collaborate with the team to meet service targets and improve overall customer satisfaction. Participate in ongoing training to stay up-to-date with mobile banking developments and compliance requirements. Fluency in Italian - both written and verbal - is essential. Please ensure to indicate your native language and nationality in your C.V. and/or Cover Letter. Excellent communication and interpersonal abilities. Team player with a proactive attitude and adaptability. Attention to detail and high level of accuracy in documentation. Willingness to work onsite in Athens, Greece. Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training Free Greek lessons And More...