Hungarian-Speaking Player Support for Supercell Games in Sofia, Bulgaria

Patrique Mercier Recruitment, in partnership with Supercell Games, is pleased to offer an exciting opportunity for a Hungarian-speaking Player Support Specialist to join their team in Sofia, Bulgaria. If you are fluent in Hungarian and passionate about gaming, this role presents a fantastic chance to contribute to a leading mobile game developer and advance your career. As a Hungarian-Speaking Player Support Specialist at Supercell Games, you will engage directly with Hungarian-speaking players, providing exceptional support to ensure a positive and enjoyable gaming experience. Join a creative and collaborative environment focused on player satisfaction and community building. Your Key Responsibilities Deliver timely and empathetic support to Hungarian-speaking players via chat, email, and other communication channels. Investigate, troubleshoot, and resolve player issues efficiently and effectively. Gather valuable player feedback and share insights to aid in the improvement of game features and support services. Maintain accurate records of player interactions and support cases. Collaborate closely with cross-functional teams to enhance support processes and the overall player experience. Assist in developing and updating support documentation and knowledge base resources. Fluency in Hungarian is mandatory; proficiency in English is preferred. Please clearly state your native language and nationality in your application (C.V. and/or Cover Letter). Excellent verbal and written communication skills with the ability to interact professionally and empathetically with players. Eligibility and willingness to work in Sofia, Bulgaria. • Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental) • Fully paid training sessions from the office • Stable job and career development opportunities • Attractive salary • Additional health insurance • 50+ benefits and services to choose from • Positive international working environment • Support and learning • Employee referral bonuses