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Patrique Mercier Recruitment FR is pleased to offer an excellent opportunity for a Greek Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. This role comes with a fully paid relocation package, making it an attractive option for Greek-speaking professionals looking to advance their customer service careers in an international setting. Responsibilities Provide exceptional customer support to Greek-speaking customers through phone, email, and chat. Handle inquiries related to products, orders, returns, and general support issues. Resolve customer complaints efficiently, ensuring high levels of customer satisfaction. Maintain accurate and up-to-date records of customer interactions using CRM systems. Stay informed about company products and services to assist customers effectively. Collaborate with internal teams to improve the customer experience. Participate in continuous training and development programs to enhance skills.