German Speaking - Customer Service in Malta - Fully Paid Relocation
Next Job AbroadPosted Yesterday
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Next Job Abroad is thrilled to offer a wonderful opportunity for a German Speaking Customer Service Representative in the picturesque island of Malta . If you have a passion for helping others and enjoy working in a dynamic environment, this role is perfect for you! In this position, you will assist our German-speaking customers with their inquiries, ensuring they receive top-notch support and a memorable gaming experience. With our fully paid relocation package, you can kickstart your new adventure in Malta while advancing your career in the fast-growing iGaming industry. Responsibilities Provide excellent customer service to German-speaking clients via live chat, email, and phone support Assist customers with questions about their gaming accounts, promotions, and any technical issues Efficiently resolve customer inquiries to ensure satisfaction Document customer interactions accurately in our systems Work closely with other teams to enhance the customer experience Stay updated on product knowledge and industry trends to provide informed support Requirements Fluency in German and proficiency in English; additional language skills are an asset Prior experience in customer service, preferably within the iGaming sector Strong communication and interpersonal skills Ability to work effectively under pressure in a busy environment Excellent problem-solving skills with a focus on customer satisfaction Familiarity with customer support software and CRM systems is beneficial Willingness to relocate to Malta and embrace a new lifestyle Benefits Career growth opportunities in a renowned company International & diverse work environment Competitive performance bonuses Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes Hybrid working setup Yearly salary €24.000 excluding bonuses. Health care benefits and numerous other discounts Fully paid training by certified instructors State of the art premises, providing a great working environment with relaxing break areas Special events as well as community & social responsibility initiatives Work for a Great Place to Work-Certified Company Relocation package (Flight & all inclusive Hotel stay) This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!