German Customer Service Advisor - Greece

Responsibilities: Be the primary point of contact for customer requests, providing an enhanced customer experience Utilize multiple communication channels ( phone, chat, and email ) to provide daily support to everyday household gadget users Respond to customer inquiries about the clients new and existing products, facilitating their use Handle complaints always in a graceful and professional manner Resolve issues as they arise timely and efficiently Maintain solid customer relationships by handling questions and concerns with speed and professionalism Requirements: High level of fluency in German Great knowledge of the English language ( oral & written ) Work experience in a customer support role is a plus Exceptional communication & soft skills , as well as a problem-solving mentality Tech savviness & learning agility A genuine sense of ownership along with an unbreakable team spirit A positive attitude , empathy, and high work- ethic Flexibility in adapting to a fast-paced environment On offer: Complete relocation support (flight ticket pick-up & drop both at no cost to you) Free accommodation or extra accommodation bonus Competitive monthly salary + 2 extra salaries per year Health care discounts and benefits Consistent support for anything you may need along the way Numerous benefits and discounts State-of-the-art premises including an amazing activity room with a fully-equipped gym, table tennis table, and more Special events as well as community & social responsibility initiatives Free online Greek language courses Professional growth & development opportunities within a multicultural, safe and fun workplace Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.