Finnish-speaking Customer Service Agent - Mercedes Team in Crete (Relocation)
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If you are an avid auto enthusiast, join our client's exciting Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands. We are looking for Finnish-speaking talents to join our client in Greece - who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks. Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience. Main responsibilities: Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands Utilize phone calls, e-mails and chats in order to provide a seamless customer experience Respond to inquiries about products and services, offering expert advice on a range of car-related matters Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner Turn every customer into a happy customer! Enjoy your time in Greece Fluency in Finnish Very good use of English – both in written and spoken language A profound passion for cars is a big plus Work experience as a customer support/customer care representative for at least 6 months will be preferred Highly developed communication skills A genuine problem-solving mentality and a deep sense of ownership Tech savviness and learning agility A positive attitude Complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)) Competitive monthly salary + 2 extra salaries per year Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses State of the art premises, providing a great working environment with relaxing break areas The opportunity to work for a Great Place to Work-Certified Company Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all.