Dutch Speaking Customer Support Specialist | Athens | Permanent Contract

Athens, Greece Monday–Sunday | 08:00–00:00 (rotational shifts) Permanent contract About the Role Become part of a leading global travel platform and join a diverse international team assisting customers from around the world. As a Dutch-speaking Customer Support Specialist , your role will involve helping users with bookings, reservations, and general questions, ensuring a seamless and positive experience throughout their journey. Work Model On-site Key Responsibilities Manage customer inquiries via phone, email, and chat Assist with reservations, cancellations, and booking modifications Handle payment-related queries and issues Communicate clearly and professionally in Dutch and English Maintain high levels of customer satisfaction Requirements Dutch: Fluency or C1 level English: B2 level Strong communication and problem-solving abilities Customer-focused approach EU citizenship or valid residence permit with full working rights What We Offer 14 salaries per year (including holiday bonuses) Private health and life insurance 25 days of annual leave €50/month meal voucher Relocation & Support 3 weeks of accommodation provided (hotel) Up to €300 relocation support (reimbursement) Assistance with legal documentation