Dutch Speaking - Customer Service for iGaming in Malta - Relocation Included
Next Job AbroadPosted Yesterday
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Next Job Abroad is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Representative in the dynamic and ever-growing iGaming sector located in scenic Malta . If you are enthusiastic about delivering exceptional customer experiences and want to be part of a vibrant team, this role is tailored for you! You will assist our Dutch-speaking players with their inquiries and ensure they enjoy a seamless and enjoyable gaming experience. With a fully included relocation package, this position allows you to embark on a career adventure while discovering the beautiful culture and lifestyle that Malta has to offer. Responsibilities Deliver high-quality customer support to Dutch-speaking clients through live chat, email, and telephone Address and resolve customer inquiries related to gaming accounts, promotions, and technical issues effectively Ensure customer satisfaction by providing timely and accurate responses Document all customer interactions accurately to help improve overall service quality Collaborate with team members and other departments to enhance the gaming experience Maintain up-to-date knowledge of our gaming products and industry trends Requirements Fluency in Dutch and proficiency in English; additional languages are an asset Previous experience in customer service, especially within the iGaming industry, is preferred Excellent verbal and written communication skills Ability to thrive in a fast-paced and dynamic work environment Strong problem-solving abilities with a focus on customer satisfaction Familiarity with customer service software and platforms is beneficial Willingness to relocate to Malta and embrace a new lifestyle and culture Benefits Career growth opportunities in a renowned iGaming company International & diverse work environment Competitive performance bonuses Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes Yearly salary €26.000 excluding bonuses. Health care benefits and numerous other discounts Fully paid training by certified instructors State of the art premises, providing a great working environment with relaxing break areas Special events as well as community & social responsibility initiatives Work for a Great Place to Work-Certified Company Relocation package (reviewed case by case) This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!