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Dutch Speaking Client Relations Specialist -Remote in Greece

Patrique Mercier Recruitment By Nellie
Posted 2 days ago
Relocation support
Greece
Customer Support

Support summary

Relocation support

Explicitly identified in the job description.

Visa sponsorship

No visa sponsorship identified.

About this role

Patrique Mercier Recruitment FR is delighted to announce a vacancy for a Dutch Speaking Client Relations Specialist. This position is ideal for individuals who are enthusiastic about establishing and nurturing strong client relationships while providing outstanding support to Dutch-speaking customers in a lively and dynamic work environment. Responsibilities Engage with Dutch-speaking clients through various communication channels, including phone, email, and live chat, to maintain positive relationships. Respond to inquiries related to products and services, offering personalized assistance tailored to client needs. Effectively manage client issues to ensure high levels of satisfaction and loyalty. Document all client interactions in the CRM system for accurate tracking and follow-up. Collaborate with team members to enhance service delivery and improve client relationship strategies. Identify opportunities for upselling or cross-selling services based on an understanding of client requirements. Stay up-to-date with company offerings and industry trends to keep clients informed. Fluency in Dutch and English, both written and spoken. Experience in client relations, customer support, or a similar role is preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities with a strong focus on client satisfaction. Ability to multitask and prioritize effectively in a fast-paced environment. Proficient in CRM software and standard computer applications. A genuine passion for building relationships and delivering exceptional client service. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...

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