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Patrique Mercier Recruitment is excited to announce an outstanding opportunity for a Dutch Player Support Specialist within our gaming department, based in Sofia, Bulgaria! If you are passionate about gaming and fluent in Dutch, this is your chance to pursue a fulfilling career in a vibrant environment. As a Dutch Player Support Specialist, you will be the key point of contact for our Dutch-speaking players, assisting them with their inquiries, troubleshooting issues, and ensuring a high-quality gaming experience. Join our enthusiastic team and contribute to the success of our gaming community! Your Key Responsibilities Provide exceptional support to Dutch-speaking players through various channels, including chat, email, and forums. Efficiently troubleshoot player issues and resolve queries to maximize satisfaction. Collect and analyze player feedback to improve our gaming services and product offerings. Document all player interactions accurately in our support systems. Collaborate with cross-functional teams to streamline processes and enhance problem resolution. Contribute to the development and implementation of best practices in player support. Fluency in Dutch is required; proficiency in English is a plus. A strong passion for gaming with familiarity with current gaming trends and communities. Experience in customer support or a related gaming position is advantageous but not mandatory. Excellent communication skills, both written and verbal, with the ability to engage players effectively. Strong analytical and problem-solving skills with a proactive approach to addressing player concerns. A positive attitude and the ability to thrive in a collaborative team environment. Willingness to adapt to the fast-paced nature of the gaming industry. Financial support during relocation Fully paid training Stable job and career development opportunities Attractive salary Additional health insurance 50+ benefits and services to choose from Positive international working environment Support and learning Employee referral bonuses