Dutch (Flemish) Quality Analyst - Lisbon

If you're detail-oriented and passionate about customer service excellence, this is your chance to grow your career! Responsibilities: Monitor and evaluate customer interactions to ensure quality standards Provide constructive feedback and coaching to customer service agents Identify trends and suggest process improvements Collaborate with teams to enhance overall customer experience Requirements: Dutch Flemish on a C1-C2 level and fluent English (B2) Experience in Quality Analysis or Customer Service Strong attention to detail & analytical skills EU Passport or Portuguese Residence Card Available to start right away What We Offer: Competitive salary & benefits Performance Bonus Relocation package available ️ Career growth opportunities