Danish-speaking Customer Support Agent to Sofia, Bulgaria

Are you ready to take the next step in your career? If your answer is YES - Customer Experience sector! As a Customer Support Analyst in a Fintech Account with Danish and English you will be a part of a great team and all together will: Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units Provide timely reply and accurate information on the client's request Assist customers through multiple channels, including phone, email, and chat Identify and assess customers' needs to achieve satisfaction Requirements As a candidate, you do not need to have experience in a similar role but you should be fluent in Danish and English - C1/B2-equivalent. Benefits Our client Offers: Fully paid training Stable job and career development opportunities Attractive salary Additional health insurance 50+ benefits and services to choose from Positive international working environment Support and learning Assistance with relocation for candidates residing outside Bulgaria