Danish Customer Advisor in Athens
Job SquadPosted 2 weeks ago
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About Athens Athens combines Mediterranean lifestyle with international career opportunities. With more than 300 days of sunshine per year, beautiful beaches nearby and a lively expat community, the Greek capital is a popular destination for professionals looking for a fresh start abroad. From rooftop cafés overlooking the Acropolis to vibrant neighbourhoods full of restaurants and nightlife, Athens offers an exciting mix of history, culture and modern city life. You need an EU passport or valid EU work rights to apply. Click here to read more about living and working in Athens. The job As a Danish Customer Advisor in the food delivery sector, you will support Danish-speaking users and help ensure smooth and stress-free delivery experiences. You will work in an international office environment in Athens, assisting customers with questions related to orders, payments and account support. The role is office-based and includes rotating shifts between Monday and Sunday from 09:00 to 01:00. Training is provided in English. Your daily work will include tasks like these: Supporting Danish-speaking customers via phone Assisting with order issues, payments and account-related questions Providing professional and friendly customer service Working closely with an international and multicultural team Following customer support guidelines and internal procedures Ensuring high customer satisfaction and service quality Participating in onboarding and training sessions We offer Permanent full-time contract in Athens Performance bonus opportunities Private medical insurance Daily meal allowance card Relocation support including flight and airport transfer Accommodation support for the first 4 weeks Assistance with hiring documents and onboarding International and supportive work environment Career development opportunities within a global customer experience company Your qualifications 💭 You are fluent in Danish (C1 level or above) and have good English skills (B2 level). 📞 You enjoy helping customers and communicating professionally by phone. 🌍 You are ready to relocate to Athens quickly. 🧩 You are solution-oriented, flexible and customer-focused. 💻 You are comfortable working with digital tools and customer systems. ✅ You already have Greek AFM and AMKA numbers. If you have any questions about the position, please send an email to [email protected]. Our recruiters will be happy to assist you.