Customer Support Specialist with Danish

Customer Support Specialist with Danish Join a global leader in the streaming and entertainment industry , supporting customers across Europe 🎬✨ As a Danish-speaking Customer Support Specialist , you’ll be part of a passionate international team, helping users with their subscriptions, payments, and technical issues — while adding value and creating amazing customer experiences 💬💡 Location: Warsaw, Poland (on-site) Employment Type: Full-time Industry: Customer Service / Streaming & Entertainment Languages: Danish (C1) + English (B2) Compensation: 💶 11,000 PLN gross/month + relocation package 🎯 Your Responsibilities 🎧 Provide top-quality customer support for a leading streaming platform 📞 Handle inquiries related to contracts, billing, and technical issues 💼 Assist both B2B and B2C clients as first and second-line support 📊 Conduct outbound calls for administrative tasks such as feedback collection or payment reminders 💬 Offer additional services and value to existing customers 💸 Engage in upselling opportunities with interested clients after resolving their main issue 🧠 Your Profile 🇩🇰 Fluent in Danish (C1) and proficient in English (B2) 💬 Excellent communication and problem-solving skills 👥 Service-minded, empathetic, and customer-focused 🖥️ Basic understanding of administrative and technical processes 🕓 Flexible to work 5 days/week in rotating shifts (Mon–Fri: 8:00–20:00 | Weekends: 10:00–20:00) 🎁 What’s on Offer 💶 Attractive salary: 11,000 PLN gross/month ✈️ Relocation package: flight + 7 nights in a hotel 🏢 Work from a modern office in the heart of Warsaw 🎓 Comprehensive training to ensure your success 🚀 Career growth opportunities within an international company 🌍 Join a vibrant, multicultural team 🗣️ Access to language classes and development programs #CustomerSupport #DanishJobs #WarsawJobs #BPO #StreamingIndustry #CustomerCare #TechSupport #Relocation #JoinOurTeam #B2B #B2C #EntertainmentJobs #DanishSpeaking #CareerInPoland Department Information & Technology Role Customer Service Locations Warsaw Employment type Full-time Employment level Professionals About Wibit Consulting & Services (WibitCS) I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters. 🚀 Join Our Network! We’re always open to welcoming new talent into our growing community. 🤝 Global Partnerships, Strong Workforce Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients! Founded in 2020 Turnover N/A