Customer Support Specialist – Italian Market

Lisbon, Portugal | On-Site | Training Start: June 2 Are you a native-level Italian speaker (C2) with good English skills (B2+) looking to start or grow your international career in Portugal? Join a global customer experience company in Lisbon and work in an exciting multicultural environment. Key Responsibilities Assist customers via phone, email, and chat Resolve account, service, and general support enquiries Deliver professional and empathetic customer service Follow quality and productivity targets Requirements Italian proficiency C2 (spoken & written) English proficiency B2 minimum Customer service experience is advantageous Availability to relocate to Lisbon EU passport or valid Portuguese work authorization What's on Offer Salary: EUR 1049 gross x12 months Additional bonuses (performance, hours, weekend shifts) Benefits package included Relocation package provided Accommodation with room & utilities included in contract Paid training starting June 2 Stable long-term international opportunity Schedule 40 hours per week Rotational shifts between 08:00–22:00 2 days off per week Apply via: [email protected] LinkedIn: www.linkedin.com/in/dylan-a78965140