Customer Expert - French - Athens

Customer Expert - French - Athens Position: Customer Expert Work model: Onside Location: Athens Employment type: Full-time What you will do Communicate through phone. email and chat Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem Investigate customer issues, conduct research using internal resources, and effectively resolve concerns. Maintain accurate customer records and data in our CRM system. Contribute to a positive and collaborative team environment. Qualifications: Excellent language skills in French Good knowledge of English language (B2+ level) Great communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Work experience in customer support/ assistance will be considered as an advantage What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation (-all at no cost to you-) as well as support with the house searching process Competitive monthly salary + 2 extra salaries per year Health care benefits and numerous other discounts Fully remunerated training by certified instructors A career path within a company of more than 12.000 employees Free online Greek language courses Department Customer Support Locations Athens Athens About JUJUR Jujur. Honest, trustful, fair. Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs. We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful. Founded in 2021 Co-workers 20 and growing fast