Customer Expert - Bulgarian - Athens

Position: Customer Expert Work model: Onside Location: Athens Employment type: Full-time What you will do Communicate through phone. email and chat Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem Investigate customer issues, conduct research using internal resources, and effectively resolve concerns. Maintain accurate customer records and data in our CRM system. Contribute to a positive and collaborative team environment. Qualifications: Excellent language skills in Bulgarian Good knowledge of English language (B2+ level) Great communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Work experience in customer support/ assistance will be considered as an advantage What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation (-all at no cost to you-) as well as support with the house searching process Competitive monthly salary + 2 extra salaries per year Health care benefits and numerous other discounts Fully remunerated training by certified instructors A career path within a company of more than 12.000 employees Free online Greek language courses