Croatian Speaking Travel Representative | Tourism Industry

Mercier Consultancy Group is looking for a Croatian Speaking Travel Representative to join our expanding team in the tourism industry. The ideal candidate will provide exceptional travel support and booking services to Croatian-speaking clients, ensuring a seamless and enjoyable travel experience. Key Responsibilities Assist Croatian-speaking customers with travel inquiries, bookings, and itinerary planning through multiple communication channels. Provide tailored travel recommendations that meet client preferences and budget requirements. Coordinate bookings for flights, hotels, tours, and other travel-related services with precision and care. Resolve customer issues promptly, delivering excellent service and maintaining client satisfaction. Stay informed about industry trends, travel regulations, and promotional deals to offer clients up-to-date information. Maintain accurate records of customer interactions and bookings using CRM systems for effective follow-up. Fluency in Croatian (written and spoken) is essential; proficiency in English is a plus. Experience in the tourism or travel industry, particularly in customer service or booking roles. Strong interpersonal and communication skills focused on customer satisfaction. Detail-oriented with excellent organizational abilities. Ability to multitask and manage time effectively in a fast-paced environment. Familiarity with CRM software and standard office tools. Passion for travel and knowledge of popular travel destinations is preferred. Competitive Monthly Fully Paid Relocation Package Monthly Performance Bonus Fully Paid Training Health Insurance 2 Extra Salaries Per Year And Much More...