Croatian-Speaking Customer Service Roles in Greece - Free Relocation Package

Mercier Consultancy is excited to offer Croatian-Speaking Customer Service roles based in Greece, complete with a free relocation package to make your move effortless! We are looking for motivated individuals who are passionate about delivering exceptional customer service to our Croatian-speaking clients. As a Customer Service Representative, you will be responsible for handling inquiries, resolving issues, and ensuring a positive customer experience for Croatian-speaking customers. Your role is critical to maintaining and enhancing customer satisfaction and loyalty. ***ALREADY LIVING IN GREECE? YOU WILL RECEIVE 1200 HIRING BONUS!*** Responsibilities Provide high-quality customer support in Croatian and English across various communication channels Respond promptly and effectively to customer inquiries and concerns Document all customer interactions accurately in CRM systems Collaborate with internal teams to resolve complex customer issues Collect and analyze customer feedback to improve service delivery Stay updated on product offerings and company policies Participate in ongoing training to enhance customer service skills Fluency in Croation and English, both written and verbal, is essential. Please indicate your nationality and native language in your C.V. and/or Cover Letter. Strong problem-solving abilities and a customer-focused mindset Ability to work efficiently in a fast-paced environment Excellent organisational skills and attention to detail Committed to providing outstanding customer experiences Familiarity with CRM systems and customer support tools is an advantage Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and 3 months accommodation ) 1200 euros hiring bonus if you are already in Greece Private Health Insurance 50 euros food bonus (if work from office) 2 Extra Salaries Per Year A lot of extra perks