Content Moderator - Italian - Porto

Position: Content Moderator Location: Porto, Portugal Work model: on-site Employment type: Full-time DUTIES AND RESPONSIBILITIES: Review user reports regarding video content on a streaming platform Review sensitive content, sometimes involving graphic or disturbing subject matter Audit and update content Maintain broad knowledge of client products and/or services Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy. REQUIREMENTS: Native/fluent in Italian both verbal and written. Fluent in English (minimum B2 level) 6 months of experience in relevant field is preferred Ability to cover weekly shift rotation including occasional nights and weekends Tolerance to sensitive content in videos Strong computer skills Customer service-orientation with effective, pleasant and professional communication style as well as patience Quick learning and adaptability to new processes and concepts Tolerance for repetitive work in a fast-paced work environment Analytical mindset with strong attention to detail Ability to work as a team member, as well as independently. BENEFITS: Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace Support from colleagues with coaching and mentoring opportunities Health and Wellbeing initiatives Monthly meal allowance Relocation support And much more!