Account Manager - French - Athens

Position: Account Manager Location: Athens, Greece Work model: Hybrid Employment type: Full-time DUTIES & RESPONSIBILITIES: Manage and develop relationships with existing business clients within the assigned territory Support customers with renewals, products, and service-related solutions while identifying upselling opportunities where applicable Act as the main point of contact for customer accounts and maintain high levels of client satisfaction Guide customers through onboarding processes and encourage strategic product adoption Monitor customer engagement and proactively identify retention or growth opportunities Address customer concerns and help resolve issues impacting product usage or satisfaction Maintain regular outbound communication with clients via phone and email Provide accurate sales forecasting and maintain updated account information Build strong working relationships with both internal and external stakeholders Maintain strong product and service knowledge to effectively support customer needs. REQUIREMENTS: Native or proficient French speaker with good command in English (B2 level and higher) Previous experience in account management, sales, customer success, or client relationship management Strong communication and relationship-building skills Commercial mindset with customer-oriented approach Ability to work towards individual and team targets Strong problem-solving and organisational skills Good knowledge of Microsoft Office tools Ability to work in a fast-paced and target-driven environment Confidence in handling outbound client communication. BENEFITS: Private health and life insurance including dental and eye care Access to corporate gym facilities Daily performance allowances based on office or hybrid presence Performance-based bonuses and additional incentive programs Structured onboarding and training support Relocation support And many others!!!