Academic Advisor and Success Coordinator

Position Academic Advisor and Success Coordinator Department Academic Advising Center Undergraduate Position type Full-time Location Kyoto: hybrid-remote flexibility after initial training period available Work hours 37.5 Hours Per Week (9:00 to 17:30, Monday to Friday) Report to Director of Academic Advising Center Director of Academic Success and First Year Experience Visa Requirement Temple University, Japan Campus (TUJ) is able to sponsor a visa for this position. Salary & benefits Salary commensurate with experience. Eleven (11) days paid vacation in the first year, increasing to 20 days after 6 years of employment, plus 5 paid “personal and sick days” each year. In addition, approximately two weeks company-wide break over Christmas/New Year. Japanese social insurance and pension, commuting/telework allowance, a welfare-discount program membership, and retirement payment system. Overview of position The person in this position will play two key roles at TUJ’s Kyoto Campus. They will serve as a member of the Academic Advising Center team and they will lead and support Academic Success programming and initiatives. As a part of the Academic Affairs Division, the Academic Advising Center (AAC) and Academic Success teams work closely with TUJ’s undergraduate students throughout the student life cycle, from orientation through graduation. Academic advisors provide holistic and proactive support to help students achieve their academic, personal, and professional goals. Accordingly, the academic advisor provides consultative advice on curricular requirements, major/minor selection, course selection, study skills, career options, TUJ resources, programmatic opportunities, and academic support. In their role as Success Coordinator, this individual will work closely with the Tokyo-based Academic Success Director to implement and assess Kyoto-based academic success initiatives, including workshops, peer mentoring, and tutoring support, to enhance student engagement, persistence, and achievement. Primary responsibilities Manage an advising caseload of Kyoto-based students across majors and specialized programs, such as the Temple Japan Entry Year and Honors programs. Support orientation, onboarding, and academic success programming. Coordinate Kyoto-based peer support services, such as peer mentorship and tutoring, in partnership with Tokyo-based partners. Engage regularly with students, on an individual and group basis, who have diverse backgrounds, nationalities, language skills, and levels of familiarity with post-secondary education. Provide students with access to the information and resources necessary for the attainment of academic, professional, and personal goals. Promote efforts to achieve, maintain, and improve student success and retention. Act as an advocate and referral source to provide consistent outreach and follow-up services to students to ensure effective student support. Maintain consistent knowledge and understanding of Temple’s academic policies and degree requirements. Use EAB Navigate, Slate, and the Banner Student Information System to track student progress, support outreach, and maintain accurate advising records. Collaborate with academic advisors and campus partners to resolve complex student issues Ensure confidentiality and sensitivity in handling student records in compliance with university policies and relevant privacy laws. Participate in training and professional development opportunities to keep skills and knowledge up to date. Represent TUJ at various meetings and events, both internal and external. Communicate and further our vision, mission, and academic goals to enhance student development as noted in the TUJ Strategic Priorities and Key Objectives . Perform other duties as assigned. The successful candidate will be an exceptional team player, with a positive and supportive attitude, commitment to helping others, desire for continual learning, and enthusiasm for participating in an office that is student-focused and student-friendly. Qualifications and Experience Master’s degree Excellent interpersonal, oral, and written communication skills Eagerness to work with a diverse student population in a multicultural environment Ability to manage time effectively while balancing multiple tasks and maintaining meticulous attention to detail Excellent problem-solving skills and ability to use independent judgment Native or near-native level proficiency in English. TUJ is an American institution in Japan and all administrative work is conducted in American English. Proficient computer skills and knowledge in Microsoft Word, Excel, PowerPoint, and other Office Suite products Preferred Qualifications and Experience Master’s degree in a related field, such as higher education, educational administration, international education with a focus on higher education strongly preferred Experience working in an American or Japanese university setting with student advising responsibilities Familiarity with using student information systems, student retention initiatives, and/or best practices in academic advising Academic advising and/or success coaching experience Experience living in Japan Study abroad experience at the higher education level Ability to travel within Japan and overseas, when necessary Knowledge of Japanese language is a plus Application Process Review of applications will begin immediately. Required application materials to be submitted: a cover letter highlighting relevant experience and what appeals to you about the position, a resume or CV and a list of two professional references with their contact information Only candidates selected for an interview will be contacted. Temple University, Japan Campus is committed to equal opportunity employment, and to increase diversity and inclusivity in both its community and curricula. All qualified applicants shall receive full and equal consideration for employment. The university does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law. Candidates who can contribute to the institution's goals are strongly encouraged to apply.