About the Team
Cognizant Workday Practice continues to grow its Global Delivery Center in Manila. Join our dedicated team of experienced Workday professionals and be part of our dynamic, fast-paced, HR transformation consulting practice.
The Global Delivery Center (GDC) provides support to Implementation projects and Application Managed Services (AMS) enhancements across different regions. We provide workday solutions as per customer’s needs and make sure that it’s delivered on time and follows the company’s methodology.
About the Role
The Integration Manager provides leadership and expert advice to management and to the members of his/her team. You will work closely with other teams to identify business and project needs, assist with staffing assignments, and ensure work/life balance of our consultants are monitored and adjusted appropriately. The Manager typically reports to a Senior Manager level position within the Delivery organization.
Key Responsibilities:
Manages all aspect of customer support including workforce management, service level management, and customer relationship management
Works directly with clients and spearheads team project planning, requirements gathering, design, testing, deployment, and maintenance of Workday eco-system
Oversees team workload and serves as an escalation path for urgent or high priority issues and major requests. Resource coordination and allocation for team members prioritizing tasks/CRs within team
Oversees team forecasting and utilization
Coordinate with onshore counterparts for status, timelines, and resourcing requirements for ongoing and upcoming projects for the integrations team
Reviews and improves deliverables produced by others to enhance methodology
Ensures that others on the projects are utilizing the established methodology
Leads initiatives that will help the company specially in Integrations Project Delivery
Reinforces company policies and procedures to others.
Skills and Experience:
Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or IT-Engineering related field is required
Strong Workday implementation experience
5 years’ experience with Workday
Must have active Workday Certification – Integration Core
Additional Certifications (Preferred) - Workday Studio, CCTPP, CCB, Financials.
Good understanding of workday functional areas such as HCM, Financials
SME of at least 1 Workday Module
Ability to manage multiple projects and initiatives simultaneously
Ability to identify and analyze areas of risk and develops plans to minimize.
Strong communication, presentation, and analytical skills, with the ability to effectively manage customer expectations
Ability to work in diverse, fast paced environment and effectively collaborate across teams.
#LI-Remote
Why choose Cognizant:
Entrepreneurial environment that welcomes your ideas
Opportunity to do great work
Outreach programs that support communities and tap into your volunteer spirit
Learning opportunities to help current needs and advancement
Global operations, with opportunities in North America, Europe and Asia Pacific
An abundance of Affinity groups to meet your needs
Cognizant Core Values:
Work as One:
We think beyond roles, relying on each other’s strengths to win as a team.
Raise the Bar:
We always aim for excellence in how we work and what we deliver.
Dare to Innovate:
We push boundaries and take chances to reimagine what’s possible.
Do the Right Thing:
We all lead with integrity and always make the ethical choice.
Own It:
We own the outcomes for our company, colleagues, and community.