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We’re looking for a Web Services Project Coordinator who enjoys working directly with customers, managing multiple website projects, and building clean, professional websites using a template-based, managed Wordpress CMS platform. This role combines front-end web design and project management—guiding customers through a structured website build process from kickoff to launch. What You’ll Do Coordinate 25-30 customer website projects using a phased approach Serve as the primary point of contact for customers and guide customers through the design process, including theme selection, styling, and website content integration. Build and design websites using pre-designed templates (no custom development) and assisting customers in utilizing integrated CRM software features. Provide expert advice on website best practices and process efficiencies Provide CMS training to customers through both one-on-one sessions and live webinars, ensuring they feel confident managing their websites post-launch Utilize project management tools (such as GuideCX) to track project progress, manage timelines, and maintain organization across multiple projects Communicate progress, manage timelines, and set clear expectations Collaborate with a supportive, close‑knit web services team What This Role Is (and Isn’t) ✅ Front-end web design + project coordination ✅ Customer-facing and collaborative Not back-end development Not custom websites or graphic design Not a content-writing role What We’re Looking For 2+ years of experience in web design, website project management, or a similar role Experience working with a CMS (WordPress preferred; Beaver Builder a plus) and CRM platforms Familiarity with HTML5, CSS, Bootstrap, and JavaScript frameworks such as JQuery is a plus Strong communication, organization, and time-management skills Comfort managing multiple projects and customer conversations Why Join Us A collaborative team that genuinely supports each other Visible impact on customer success Room to grow within the web services team What you’ll get in return Medical, dental, and vision coverage Company contributions to HSAs and FSAs Company-paid life insurance Company-paid long-term disability insurance Company-paid critical illness insurance 401(k) retirement plan with company match that is immediately vested Responsible Time Off (RTO) Volunteer Time Off (VTO) 13 paid holidays Employee referral program Fun employee-led groups fostering an inclusive, connected workplace All job offers will be contingent on the successful completion of a background check.