Web Accessibility Specialist

Department: Information Services Classification: Info Technology Consultant 3 Appointment Type and Duration: Regular, Ongoing Salary: $30.59 - $49.58 per hour FTE: 1.0 Remote/Hybrid eligible Review of Applications Begins April 6, 2026; open until filled Special Instructions to Applicants To be considered for this position, applicants must submit a complete application. A complete application includes: • An online application • A current resume • A cover letter that addresses how you meet the minimum qualifications and any preferred qualifications in bulleted list format. Resume and cover letter submissions should meet WCAG 2.1 AA standards. If you have questions about the application process or the position, please reach out to [email protected] Department Summary Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon. Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility. The university is also proud of the Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university. Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures. Position Summary The Web Accessibility Specialist supports the University of Oregon’s commitment to digital accessibility by evaluating, guiding, and consulting on the accessibility of university websites, web-based systems, and mobile applications. This role is vital to ensuring compliance with accessibility standards and regulations, improving the user experience for individuals with disabilities, and empowering stakeholders to provide inclusive digital content. The Specialist conducts manual accessibility evaluations and is informed by automated evaluations, identifying barriers in university websites, mobile apps, and online systems. Key responsibilities include conducting expert technical audits, providing expert-level training and consulting, managing automated scanning tools, and tracking compliance. They ensure that accessibility operations within their scope align with governance recommendations and university strategies. The Specialist assesses technology solutions for web accessibility compliance, advises on best practices, and provides content remediation support. They equip content creators with the knowledge and tools they need to address accessibility issues at scale. This position also plays a key role in communication and training, developing tailored accessibility materials for different university audiences. Using platforms like MyTrack and LinkedIn Learning, they deliver training and monitor participation. Additionally, the Specialist helps maintain web-based accessibility guidelines and best practices. The Web Accessibility Specialist collaborates closely with university departments, web developers, content creators, and governance groups, serving as a subject matter expert in web accessibility standards and inclusive design practices. The incumbent in this position will have a detailed understanding of WCAG 2.1 AA standards and be proficient in conducting manual accessibility evaluations using assistive technologies such as JAWS, NVDA, and VoiceOver, as well as working with automated accessibility testing tools like DubBot. Experience with HTML, CSS, and ARIA is important for assessing and improving web content accessibility, along with the ability to review and support remediation efforts for documents, multimedia, and other digital assets. Strong communication skills will be essential for collaborating with university stakeholders, providing accessibility guidance, and contributing to training and consulting efforts. Special Requirements Must be able to independently complete the essential function of evaluating all aspects of WCAG 2.1 AA compliance of web content and mobile apps, including visual and auditory inspection and physical interaction via keyboard, mouse, and touchscreen inputs. Minimum Requirements • This position requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience. Professional Competencies • Ability to work with HTML, CSS, and ARIA to evaluate and improve accessibility in web content and applications. • Ability to work independently and collaboratively with diverse stakeholders across a large higher education institution. • Strong analytical and problem-solving skills to identify and resolve accessibility barriers. • Ability to manage and track compliance data, reports, and accessibility audits across multiple digital properties. • High level of attention to detail in evaluating accessibility compliance and ensuring accuracy in reports and recommendations. • Demonstrated commitment to digital accessibility and inclusive design to support equitable access for people with disabilities. • Ability to review, assess, and recommend remediation strategies for accessibility issues in documents (PDFs, Word, PowerPoint) and multimedia content (audio, video). • Knowledge of procurement and vendor assessment for accessibility compliance in enterprise technology solutions. • Ability to engage with governance groups and stakeholders to implement accessibility improvements. • Knowledge of learning management systems (LMS; e.g., Canvas) and content management systems (CMS; e.g., Drupal, WordPress) and accessibility features and considerations of those systems. • Demonstrated ability to advocate for accessibility policies and best practices at an institutional level. Preferred Qualifications • Two or more years of professional experience conducting manual WCAG (Web Content Accessibility Guidelines) 2.1 AA evaluations of web content, including the use of screen readers (e.g., JAWS, NVDA, VoiceOver) and other assistive technologies, and evaluation of HTML and CSS code. • In-depth expert knowledge of, and experience applying, WCAG 2.1 AA standards and best practices for compliance. • Experience that has led to proficiency with the use of screen readers to evaluate accessibility, including JAWS, NVDA, and VoiceOver. • Experience communicating the results of accessibility evaluations to stakeholders or colleagues. • Experience explaining accessibility concepts to non-technical audiences, including content creators, designers, developers, and/or administrators. • Experience using enterprise web and LMS accessibility scanning tools (e.g., DubBot, PopeTech) for accessibility scanning and reporting. • Experience creating and delivering training or reference materials related to digital accessibility. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website . The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here . In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online .