VP, Product Management, Learner Journey

About Coursera Coursera and Udemy are now one company, creating one of the world’s most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog . Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp. Coursera recently combined with Udemy to create one of the world’s most comprehensive skills development platforms. Why Join Us At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. We’re a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below. Job Overview: As the Vice President of Product Management at Coursera, you will play a pivotal role in shaping the learner journey from onboarding through renewal. You will be responsible for creating a cohesive, engaging, and personalized user experience that encourages lifelong learning and builds a strong relationship between learners and the platform. Your leadership will drive key improvements in acquisition, conversion, engagement, and retention metrics. This role requires a visionary leader who can work cross-functionally to design and implement a platform that leverages AI to craft deeply personal learning experiences. You will directly manage a team of 12 Product Managers and need to influence key stakeholders across design, engineering, data, and enterprise functions. Key Responsibilities: Develop and articulate a comprehensive long-term strategic vision that spans the entire learner journey, from initial website interaction through to renewal, ensuring a seamless, engaging, and personalized experience that fosters sustained learner loyalty. Create and execute innovative strategies for learner acquisition, conversion, and retention, utilizing data-driven insights to optimize the user experience across multiple touchpoints. Oversee the development and execution of a comprehensive product roadmap, fostering collaboration across product, marketing, engineering, design, and data teams. Lead and mentor a diverse team of Product Managers, cultivating a high-performance culture that emphasizes growth, promotion, and sustained career development. Drive the implementation of pricing, packaging, and monetization strategies to boost growth and profitability. Utilize market and consumer data to inform strategic product decisions, fostering regular feedback mechanisms from users and stakeholders to meet evolving needs. Oversee the product development lifecycle from ideation to market launch, ensuring successful adoption and iterative improvements based on post-launch analyses. Basic Qualifications: A minimum of 10 years of extensive experience in product management, with a proven track record of spearheading product-led growth initiatives and funnel optimization at a strategic level. A minimum of 10 years in leadership and management, with a demonstrated history of successfully leading and nurturing teams of product managers, as well as cross-functional teams, with a strong emphasis on fostering a positive, high-performance team culture. Proven leadership in scaling teams for maximum impact. Strong analytical skills, with the ability to analyze complex data sets and identify actionable insights to improve funnel performance. Excellent communication skills, with the ability to clearly articulate complex ideas and strategies to a variety of stakeholders, both in writing and in presentations. Mastery in influencing and mobilizing key decision-makers. Expertise in project management methodologies, with experience leading complex, multi-stakeholder initiatives from ideation to launch. Proven experience in efficiently allocating resources for optimal outcomes. Demonstrated ability to develop and execute on strategic initiatives that have driven significant business growth and customer acquisition through funnel optimization and product enhancements. Strong product mindset, with a focus on understanding customer needs and using data to design and iterate on product features that drive growth and optimization within the funnel. A strong understanding of product development lifecycles and technology platforms is essential. Preferred Qualifications: Bachelor's degree in a technical field such as computer science, data, engineering, or mathematics, or equivalent work experience in a technical role. Desired Outcomes: Inspire learner engagement and motivation, fostering enduring loyalty to Coursera and supporting learners on their personalized educational journeys Establish Coursera as a leader in personalized learning experiences through the strategic application of AI. Drive significant improvements in paid conversion, retention, and engagement metrics. Maintain consistent progress and innovation across all user-facing platforms, fostering a seamless and impactful learning experience. Leadership Competencies: Influential Leadership : Demonstrates effective influence across cross-functional teams, including design, engineering, data, and marketing, to drive collaboration and achieve strategic objectives. Business Acumen: Possesses a strong business orientation with a deep understanding of marketplaces, discovery, and search dynamics, enabling the development of competitive and innovative product strategies. Innovation: Fosters a culture of innovation by encouraging creative thinking and implementing cutting-edge solutions to enhance the learner experience and product offerings. Talent Development: Exhibits a proven track record of developing talent and building a high-performance team culture, with a history of cultivating internal promotions and supporting career development success. Demonstrates adaptability in navigating rapid change and guiding teams through dynamic environments. For more information about how Coursera collects and uses your personal information, please see our Global Applicant Privacy Notice . To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].