VP, Fitness Operations

Job Title: Vice President, Fitness Department: Fitness/Operations Reports to: SVP, Procurement & Fitness Operations Job Type: Exempt, Full-Time Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences. We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive. With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service. The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact. If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience. Job Summary: The Vice President of Fitness Operations is a strategic and operational leader responsible for overseeing the performance, growth, and innovation of the company's fitness business unit. This executive will ensure excellence in service delivery, financial performance, member engagement, and operational standards across all fitness centers, programs, and partnerships. The VP will drive strategic initiatives, lead high-performing teams, and align fitness operations with the company's overall mission and business objectives. Key Responsibilities: Strategic Leadership Develop and implement a long-term strategy for fitness operations in alignment with company goals. Identify opportunities for growth, expansion, and innovation in fitness programming, partnerships, and technology. Monitor industry trends to ensure the organization remains a market leader in fitness and wellness. Operational Excellence Oversee day-to-day operations of fitness centers and programs across multiple locations. Establish, monitor, and enforce operational policies, procedures, and quality standards. Ensure compliance with health, safety, and regulatory requirements. Financial Management Develop and manage budgets, forecasts, and financial performance for fitness operations. Drive revenue growth through membership, personal training, specialty programming, and ancillary services. Implement cost-effective operational strategies without compromising service quality. Team Leadership & Development Lead, mentor, and inspire regional and site-level fitness leaders. Build a culture of accountability, performance, and continuous improvement. Oversee recruitment, training, and professional development of staff to ensure best-in-class service delivery. Member Experience & Engagement Ensure an exceptional member experience that fosters retention and engagement. Oversee the design and execution of innovative fitness programs, classes, and digital offerings. Gather and analyze member feedback to continuously improve services. Partnerships & Business Development Collaborate with corporate partners, vendors, and stakeholders to enhance offerings. Evaluate new business opportunities, acquisitions, and strategic alliances in fitness and wellness. Qualifications: Bachelor's degree in Exercise Science, Business Administration, or related field. 10+ years of progressive leadership experience in fitness, wellness, or hospitality operations. Proven track record of multi-site operational leadership and financial performance management. Strong knowledge of fitness industry trends, digital platforms, and member engagement strategies. Exceptional leadership, communication, and strategic planning skills. Ability to thrive in a fast-paced, growth-oriented environment. Core Competencies Strategic Vision & Execution Financial & Business Acumen Operational Excellence Inspirational Leadership Innovation & Growth Mindset Member-Centric Focus Essential Function Seldom Occasionally Frequently Stationary Position -- Sitting or Standing X Active Position -- Walking, jogging, running X Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate X Climb/Balance -- Stairs, ladders, ropes, equipment, beams X Stoop/kneel/crouch or crawl -- Position self, move X Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information X See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more X Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool. X DISCLAIMER The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position. Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.