Virtual Customer Support Representative

AO Globe Life is hiring individuals who want a flexible, remote role where communication, service, and growth all come together. In this position, you’ll connect with individuals who have requested to learn more about available benefits . Your role is to guide them through their options, answer questions, and provide a smooth, professional experience from start to finish. No cold calling. No door-to-door. Just real conversations with people who are already open to learning more. What You’ll Be Doing Meet with clients virtually through Zoom Review needs and walk through available programs Answer questions and provide clear, helpful guidance Complete simple digital documentation and follow-ups Attend team training and ongoing development sessions Why People Apply 100% remote — no commute Flexible scheduling No experience required — full training provided No cold calling or outbound prospecting Clients have already requested information Clear path into leadership and mentorship roles Supportive, team-focused environment What You’ll Need Must be authorized to work in the U.S. Laptop or computer with camera + reliable internet Strong communication skills Comfortable working independently Coachable and motivated to grow About AO Globe Life AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, veterans, and associations nationwide. The company operates fully remotely and focuses on long-term growth, development, and service.