Virtual Assistant (Bilingual - English/Spanish)

About Us

AbroadWorks is a fast growing global enterprise with established operations in the United States, India, and the Philippines. We specialize in providing both service-based solutions and advanced tech to help North American organizations in finding, onboarding, and managing global talent easily.

Our Offerings

Global Staffing Services: Currently, the majority of our revenue is generated through our comprehensive global staffing services, which cater to the diverse needs of our clients.

Technology Solutions: Looking ahead, our strategic focus is to expand our footprint in the software sector, leveraging our technology to improve global human capital and talent management processes.

Job Title: Virtual Assistant (Bilingual - English/Spanish)

Location: Fully Remote, Mexico

Salary: $3.00 - $6.00 per hour based on experience

Schedule: Monday to Friday, 9:00 AM - 5:00 PM, Eastern Standard Time

Job Type: Full-Time

Job Description

As a Virtual Assistant, you will be responsible for supporting the day-to-day operations of our Bilingual English-Spanish-speaking clients, including email management, calendar management, and other ad hoc administrative tasks. This role requires excellent communication skills and outstanding attention to detail.

Requirements

• Must have at least more than a year of experience as a Virtual Assistant, Administrative Assistant, or similar role.
• Must be fluent in English and Spanish (both written & verbal)
• Basic computer skills and experience with Customer Relationship Management (CRM) systems and database management.
• Must be proficient in using Microsoft Office Suite.
• Must be highly organized with the ability to multitask effectively.
• Excellent verbal communication skills and the ability to speak clearly and empathetically.
• Ability to handle calls while maintaining quality and professionalism.
  
  

Key Responsibilities

• Manage the client’s calendar, ensuring all appointments and meetings are scheduled accurately.
• Answer and manage incoming calls and emails.
• Keep all documents organized and maintain accurate records of contact information.
• Send timely reminders to the client about upcoming appointments and meetings.
• Handle ad hoc tasks and stay on top of urgent tasks as they arise.
• Perform additional duties as required to support the client efficiently.
• Track to-dos, monitor project tasks, and ensure everything is up-to-date.
• Support scheduling needs, arrange travel, and manage itineraries.
  
  

Successful candidates for this role are expected to possess the following attributes:

• Must have excellent English communication skills.
• Has the ability to complete projects in a timely manner and quickly adjust to changing circumstances and embrace new technologies, processes, or methods.
• Great logical and verbal reasoning skills.
• Exceptionally detail-oriented.
• Exceptional problem-solving and information-processing skills.
• Ability to think outside the box.
• A great work ethic and interest in learning new concepts and growing with the job.
• Ability to work both independently and as part of a team.
• Must have their own work device (preferably a desktop or laptop) and a stable internet connection.
• Must be comfortable with using a time-tracking software for payroll purposes.
• Must be willing to undergo a background verification check during the final stages of the hiring process.
  
  

Successful candidates for this role will be rewarded with the following benefits:

• A total of five paid vacation days per year (additional days can be taken unpaid).
• A 5% raise per year guaranteed (additional raises or bonuses may be given for outstanding performance).
• A paid 15-minute break for every 4 hours of work.
• One-time reimbursement for a healthcare provider of your choice
• Vacation days increase by 1 vacation day per year. I.e. after one year of employment, the total paid vacation days on year 2 would be six, on year 3 seven, etc.
  
  

Our main focus is to build an energized and motivated workforce where our employees are happy and satisfied with their jobs and growth opportunities.

We are looking forward to making you a part of our team!

Thank you for your time and interest.