Job Description
This is a remote position.
₱40,000–50,000/month | Full-Time Employee | 100% Work From Home | 6:00 AM – 3:00 PM PHT | Australian Client | Monday to Friday
If you’re a confident, organised VA who thrives on variety — managing calls, calendars, social media, and admin for an Australian client — this is the role for you.
We’re placing a Virtual Assistant to support a dedicated Australian client on a one-to-one basis. Working fully remote from the Philippines on Australian business hours, you’ll be the first point of contact for inbound calls, manage calendars and social media, and keep the day-to-day administration running smoothly. This is a varied, fast-paced role where no two days are the same and your ability to communicate confidently, stay organised, and work independently will be valued every day.
This is a stable, permanent full-time role with a dedicated Australian client and structured onboarding to set you up for success from day one.
WHAT YOU’LL BE DOING
Social Media Management
•
Plan, schedule, and publish content across Facebook, Instagram, and LinkedIn
•
Monitor comments, messages, and engagement — responding professionally on behalf of the business
•
Track basic analytics and provide simple performance summaries
•
Source and repurpose content aligned with the brand voice
•
Coordinate content calendars and campaign scheduling with the client
Inbound Calls & Appointments
•
Answer inbound calls professionally, representing the business with warmth and confidence
•
Take and relay messages accurately and in a timely manner
•
Reschedule, cancel, and confirm appointments by phone and follow up as required
•
Handle common client enquiries and escalate where necessary
Calendar Management
•
Manage and maintain the client’s calendar using Google Calendar or Microsoft Outlook
•
Schedule, confirm, and update meetings, calls, and appointments
•
Send reminders and coordinate across time zones, flagging conflicts proactively
General Administration
•
Manage email inboxes — sorting, flagging, drafting responses, and following up
•
Prepare documents, reports, and correspondence as directed
•
Perform data entry and maintain accurate records across CRM and internal systems
•
Conduct research tasks and compile clear, usable summaries
Requirements
Must Have
•
Minimum 2 years of experience as a VA or admin professional supporting Australian clients
•
Excellent spoken and written English — clear, professional, and confident on the phone
•
Demonstrated experience managing social media accounts for a business — not just personal use
•
Strong calendar and diary management skills
•
Comfortable answering and managing inbound calls with a professional phone manner
•
Proficiency in Google Workspace — Gmail, Calendar, Docs, Sheets, Drive
•
Proficiency in Microsoft Office — Outlook, Word, Excel
•
Reliable internet connection and a quiet dedicated home workspace
Preferred
•
Experience with scheduling tools such as Calendly or Acuity
•
Experience with social media scheduling platforms — Buffer, Later, Hootsuite, or Meta Business Suite
•
Familiarity with CRM systems — HubSpot, Salesforce, or similar
•
Experience with project management tools — Asana, Trello, ClickUp, or Notion
•
Background in customer service or client-facing roles
Benefits
•
₱40,000 – 50,000 per month
•
13th month pay
•
HMO coverage
•
15 annual leave + 5 sick leave + 20 PTO credits upon regularisation
•
Comprehensive Training
•
100% work from home
•
Full-time, permanent position with an established Australian company
•
Staff Events
•
Monday to Friday
If you’re a confident VA who loves variety, handles calls with ease, and keeps everything running like clockwork — apply now.