UX Designer - Contractor

We’re looking for a powerhouse UX practitioner with a proven track record of creating successful human-centered digital experiences. You bring strategic thinking, strong research synthesis, and hands-on design craft to complex digital challenges. You’re comfortable collaborating with cross-disciplinary teams and using modern tools, including the latest AI-enabled design and productivity tools, to work smarter and push ideas further. Modus Digital is an independent company of Advisors & Creators for the world’s leading brands. We define strategies that drive businesses forward and create experiences that people love. We believe digital experiences are human experiences, technology is transformative, and real innovation yields real results. We’re headquartered in New York City with offices throughout the United States, Latin America, Europe, and the Asia Pacific region. Our UX Designer- Contractor collaborates with our Experience Design team, working across a wide range of clients and products. Responsibilities Shape creative strategy and conceptual UX direction for digital products and experiences Participate in discovery, including stakeholder interviews, user research, analytics review, and user needs analysis Synthesize research findings into clear insights, opportunities, and recommendations Develop personas, customer journeys, sitemaps, user flows, wireframes, prototypes, and functional specifications Conduct UX heuristic audits of existing software, websites, and digital products Design conceptual prototypes and detailed annotated wireframes to align stakeholders and guide development Structure information architecture, navigation systems, content taxonomies, component models, and data-driven experiences Design across conversational UI, responsive websites, large templated sites, native mobile apps, enterprise platforms, and digital products Collaborate closely with product owners, UI designers, content strategists, engineers, project managers, account teams, and client stakeholders Present research, concepts, UX strategy, and design recommendations clearly and confidently to internal teams and clients Work independently and proactively with remote, cross-functional teams while managing priorities and deadlines Report progress, communicate risks or dependencies, and contribute to project planning as needed Perform other duties related to the position as assigned Qualifications 3–5 years of UX design experience, preferably at a digital consultancy, agency, or product-focused organization College degree or equivalent experience in communications, marketing, cognitive science, research, design, or a related field; advanced degree is a plus Strong portfolio demonstrating thoughtful, user-centered solutions across multiple devices, platforms, and experience types Mastery of core UX deliverables, including research findings, personas, journey maps, sitemaps, user flows, wireframes, prototypes, data visualizations, and functional specs Experience uncovering user needs and behaviors, defining UX problems, and translating insights into simple, powerful digital experiences Experience with complex data applications, multiple data sources, data models, and user-friendly data visualizations Knowledge of user research methods across the product development lifecycle, from discovery and persona research to usability testing Experience conducting stakeholder, product team, engineering, and end-user interviews with both technical and non-technical audiences Ability to take legacy products and define a modern UX vision for them Experience working with component-based enterprise design systems Experience working with scrum teams and Agile methodologies Excellent proficiency in UX and design tools, including Figma and Adobe Creative Suite. Strong command of structured Figma practices, including auto layout, component properties, variants, slots, naming conventions, and file organization, with awareness of how well-structured design files support handoff and AI-assisted development workflows. Fluency with emerging AI tools and workflows that support UX design, prototyping, research synthesis, and collaboration, including Figma Make, Claude, and other AI-enabled tools Strong understanding of UX design principles, information architecture, interaction design, accessibility, and emerging technology Excellent communication, collaboration, writing, and presentation skills