Underwriting Associate, Retail & SME

Primary Details Time Type: Full time Worker Type: Employee Assist underwriters in underwriting all the assigned line insurance risks including triaging inquiries, preparing underwriting information, following up with intermediaries, and closing deals. Ensure compliance with internal and external regulations and guidelines. Role Highlights Malaysia, Hybrid and Full Time Providing a support to the underwriters Happy to talk flexible working The Opportunity: Assist underwriters in underwriting all the assigned line insurance risks including triaging inquiries, preparing underwriting information, following up with intermediaries, and closing deals. Ensure compliance with internal and external regulations and guidelines. Your New Role: Assist underwriters in assessing and underwriting insurance risks, including triaging enquiries, gathering required information, and supporting deal closure. Act as a market-facing underwriter, engaging proactively with intermediaries to understand client needs, provide underwriting guidance, and support business development opportunities. Build and maintain strong relationships with brokers and agents to drive portfolio growth and retention of key accounts. Ensure compliance with internal policies as well as external regulatory and underwriting guidelines. Support credit control by coordinating with intermediaries to ensure timely premium collection and adherence to cash-before-cover requirements. Track, report, and analyse the team's referrals, backlogs, and productivity. Promoting and driving adoption of digital platforms and tools (e.g., Qnect) among intermediaries and internal stakeholders. Identify opportunities for process improvements and recommend initiatives to enhance efficiency, service delivery, and turnaround time. Provide clear interpretation and advisory support on underwriting policies, processes, and procedures to both internal teams and external partners. Maintain accurate and up-to-date data across relevant systems and databases. Deliver business results by allocated intermediaries as a key performance indicator. About You: Min 1 year experience in the insurance business. Tertiary Degree or equivalent combination of education and work experience. About QBE What if you could have a positive impact – at work and in the world? At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the centre of our success. Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And with more than 13,000 people working across 27 countries, our scale means we’re big enough for your ambitions, yet small enough for you to make a real impact. QBE Asia’s operations is part of the QBE International Division, and has had a presence in Asia for more than 130 years with offices in: Singapore, Hong Kong & Macau, Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers, business partners, people and the community. We support ESG efforts through the QBE Foundation, which helps to create strong, resilient and inclusive communities, by focusing investment and efforts on two key areas where we believe we can have the greatest impact – climate resilience and inclusion. Benefits Excited to share our comprehensive benefits package at QBE! 🌟 🌟 Flex and hybrid working options 🏡 Work from home policy 👨‍👩‍👧 Paternity leaves matching with maternity leave 🧘‍♀️ Well-being programs 💰 Pensions 🩺 Medical benefits 🌍 Globally, access to online learning via LinkedIn Learning 👪 On top of annual leaves, 3 additional days off (Family care leaves) 📚 Study leave 💍 Marriage leave 🎁 Internal Appreciation program with points to redeem nice merchandize and life experiences Join us and enjoy a work environment that values your well-being and personal growth! 🌟 #EmployeeBenefits #WorkLifeBalance #CareerDevelopment Join us now, so you can be part of our success – and we can be part of yours. Your career at QBE — Let’s make it happen. Skills: Analytical Thinking, Communication, Critical Thinking, Customer Service, Data Entry, Financial Products, Insurance Underwriting, Intentional collaboration, Managing performance, Policy Administration, Policy Analysis, Policy Development, Regulatory Compliance, Risk Management, Stakeholder Management Application Close Date: 29/06/2026 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.