UCaaS & Critical Communications Sales – SLED Account Manager

UCaaS & Critical Communications Sales – SLED Account Manager (101VOICE & ARVOS Push-to-Talk) Location: Arizona, Texas, Florida & Remote Employment Type: Full-time Company Overview IT Management Corporation (ITMC), dba 101VOICE, is a national provider of secure and reliable unified communications and critical infrastructure solutions focused on State, Local Government, Education (SLED), Healthcare, and Public Sector organizations. Since 2009, we have helped mission-driven organizations modernize their communication environments with resilient, secure, and scalable platforms. We have been recognized on the Inc. 5000 list four times and featured multiple times on CRN’s industry rankings, reflecting our commitment to growth, innovation, and customer success. Our customers rely on us not only as a technology provider but as a trusted strategic advisor. 101VOICE delivers cloud communications, AI-driven call intelligence, and secure infrastructure, while our ARVOS Push-to-Talk platform enables business-critical, real-time communication across campuses, cities, transportation, and public safety environments. Our mission is simple: Deliver reliable communication that keeps organizations running—especially when it matters most. We are seeking experienced and highly driven SLED Account Manager to expand our presence in Arizona, Texas, Florida, and strategic remote markets. This role is focused on building new relationships and closing opportunities with school districts, municipalities, public agencies, higher education, and healthcare organizations. This is not a generic telecom sales role. We are specifically looking for professionals who have successfully sold UCaaS, VoIP, or telecom services into the SLED market, understand procurement cycles, RFP processes, compliance, and long-term account development. The ideal candidate will be comfortable leading complex sales conversations, positioning high-value : communication solutions, and building long-term strategic partnerships. What You Will Sell • 101VOICE UCaaS, VoIP, and Hosted PBX • SIP, mobility, and unified communication solutions • CCaaS and advanced call center solutions • Secure voice and infrastructure integration • ARVOS Push-to-Talk for critical and field communication across education, transportation, government, and public services Key Responsibilities • Develop and execute a territory strategy focused on SLED growth • Identify, qualify, and pursue net-new public sector opportunities • Build relationships with IT leaders, administrators, and decision-makers • Manage full sales cycle from prospecting through contract execution • Lead discovery, solution design discussions, and executive presentations • Maintain accurate CRM pipeline and forecasting • Collaborate with engineering, product, and leadership teams • Navigate RFPs, purchasing cooperatives, and procurement frameworks • Represent the company at industry events, conferences, and regional meetings • Expand and develop long-term customer accounts • 5+ years of telecom, UCaaS, or cloud communication sales experience • Proven experience selling into State, Local Government, Education, or Healthcare • Demonstrated ability to generate and close net-new business • Experience managing complex, consultative sales cycles • Strong understanding of public sector buying processes • Track record of meeting or exceeding quota Preferred Experience • Background working with a telecom service provider, CLEC, or UCaaS company • Experience with public sector contracts, cooperatives, or framework agreements • Knowledge of E-Rate, CTF, or public funding models • Familiarity with MEDDICC, Challenger, or similar methodologies • Strong territory planning and account development skills • Experience selling critical communication or mobility solutions • Existing relationships in the SLED ecosystem Why Join Us • Award-winning, fast-growing company with national reach • Strong reputation in education and government markets • Differentiated portfolio including AI and mission-critical communications • Entrepreneurial culture with leadership access • Competitive compensation and growth opportunity • Ability to make a real impact in communities and public institutions If you are passionate about helping public organizations modernize communication and want to work with a company known for reliability, innovation, and execution, we invite you to apply. All your information will be kept confidential according to EEO guidelines.