About this role
As a Trip Support Specialist, you will assist travelers throughout their journey by providing guidance, answering questions, and ensuring each step feels organized and stress-free. You will work closely with clients to understand their needs and support them from planning to return. At Destiny&Co , we are committed to exceptional communication, personalized service, and creating memorable travel experiences. Key Responsibilities • Respond to inquiries across email, phone, and messaging channels. • Assist with itinerary changes, confirmations, and documentation. • Provide clear destination information and requirements. • Follow up before and after departures. • Handle concerns with empathy, patience, and professionalism. Benefits • Fully remote with flexible hours. • Travel perks and learning opportunities. • Supportive team culture. • Growth potential in the industry. What We’re Looking For • Excellent communication skills. • Detail-oriented and organized. • Customer service experience preferred. • Tech-comfortable and adaptable. • Passion for travel and helping others.