Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
About This Opportunity
We are expanding our remote travel support team and are currently seeking proactive, detail-oriented individuals to join us as Travel Planning Coordinators. In this role, you'll assist clients with organizing and coordinating travel arrangements while helping ensure each stage of the planning process runs smoothly and efficiently.
This position is well suited for individuals who enjoy working with people, handling details, and providing reliable support in a flexible work-from-home environment. No prior travel industry background is required—full training, onboarding, and continued mentorship are provided.
Key Responsibilities
Work with clients to review travel preferences, schedules, and vacation goals
Assist with arranging hotels, flights, cruises, transportation, excursions, and activities
Research travel availability and compare options through approved booking platforms
Provide updates regarding reservations, confirmations, and itinerary progress
Respond to client questions through phone, email, and online communication channels
Help coordinate booking changes, schedule adjustments, and follow-up requests
Maintain organized client files and accurate travel documentation within internal systems
Stay informed on destination updates, supplier promotions, and travel opportunities
Participate in remote onboarding, virtual workshops, and ongoing training sessions
Qualifications
Strong communication and interpersonal skills
Organized with excellent attention to detail
Comfortable multitasking and working independently in a remote setting
Familiarity with online systems, email, and basic computer applications
Reliable internet access and professional communication habits
Self-motivated with a willingness to learn and grow
Interest in travel, hospitality, planning, or customer support roles
Must be at least 18 years of age
Must reside in the United States, United Kingdom, or another approved hiring region
What We Provide
Fully remote position
Flexible scheduling options
Guided onboarding and training support
Ongoing mentorship and professional development opportunities
Access to supplier partnerships, booking systems, and travel planning resources
Eligibility for travel discounts, incentives, and recognition programs
Advancement potential within a growing remote team