About the Role:
We are looking for a highly organized and solutions-driven Travel Operations Consultant to support and optimize travel planning and booking processes. In this role, you will ensure seamless coordination of travel services while delivering exceptional client experiences behind the scenes. This position is ideal for someone who thrives in a fast-paced environment and enjoys managing logistics, systems, and details.
Key Responsibilities:
Coordinate and manage end-to-end travel operations including flights, accommodations, transfers, and activities
Oversee booking accuracy, confirmations, and itinerary management
Troubleshoot travel issues and provide timely solutions for clients and advisors
Maintain strong relationships with travel suppliers and vendors
Monitor reservations, changes, cancellations, and refunds
Ensure compliance with company policies and travel industry standards
Assist in improving operational workflows and efficiency
Support Travel Advisors with backend logistics and documentation
Qualifications:
Strong organizational and multitasking skills
Excellent problem-solving and critical thinking abilities
High attention to detail and accuracy
Strong communication skills (written and verbal)
Experience with travel booking systems or CRM tools preferred
Ability to work independently in a remote environment
Previous experience in travel, hospitality, or operations is a plus
What We Offer:
Remote, flexible work environment
Ongoing training and professional development
Access to travel industry resources and tools
Opportunities for career growth within the organization
Supportive and collaborative team culture