Position Overview
We are seeking motivated individuals to join our remote team in the role of Travel Experience Support Specialist. This position focuses on assisting clients with planning support, reservation coordination, and general travel service needs while ensuring a smooth and organized experience from start to finish.
This opportunity is well suited for individuals who are dependable, detail-focused, and comfortable working independently in a remote setting. Prior experience in travel is not necessary, as full training and ongoing guidance will be provided.
Core Responsibilities
Help clients build and organize customized travel itineraries based on their preferences
Use approved platforms to research, review, and validate travel and accommodation options
Deliver clear, accurate recommendations aligned with client needs, interests, and budget
Engage with clients through email, phone, and digital messaging tools in a professional manner
Process updates, modifications, and general service requests related to bookings
Ensure client information and reservation records are properly maintained and up to date
Take part in training sessions and team meetings as required
What You'll Receive
Fully remote work environment
Flexible scheduling options to support work-life balance
Comprehensive training and onboarding provided
Access to incentive programs and travel-related perks
Collaborative and supportive team culture
Opportunities for advancement and long-term development
Requirements
Strong communication and customer service abilities
Good attention to detail with basic organizational skills
Ability to work independently in a remote role
Basic computer proficiency and stable internet connection
Must be 18 years of age or older
Must be legally eligible to work in the US, UK, Mexico, Australia, or Spainor other regions